An older person or someone living with dementia

Aged and Dementia Programs

At some stage in our lives, many of us will care for someone who is ageing, perhaps frail and who needs extra support.  This may happen suddenly due to an event like a fall, or it may be gradual due to memory loss, changes in mobility or an illness.

Becoming a carer can be overwhelming and confusing.  Understanding how services work can be time-consuming and complex.  If you are still working, it can mean a lot of juggling. Naturally people worry about what it means for their own health and independence.  We can help you to make sense of what you need.  

Carer Support Workers Aged

We may connect you to a carer support worker for a short period of time. They can meet with you face-to-face and assist you by telephone.   Every situation is different so much of their job is to listen and work out how best to assist you. Carer Support Workers can advise you of service and support options and connect you to ongoing care services; assist you with information, strategies and resources to manage the practical and emotional demands of caring; and help you plan for the future.

Carer Support Workers Dementia

Many people in our community are living with dementia. There are a wide range of resources and services to support people and their families along the way. We can help you understand the changes caused by dementia, minimise their impact and plan for the future. We will support you to navigate the system and find the best supports for you in your situation. Many carers find changes in personality and behaviour one of the most stressful aspects of dementia. Our Carer Support Workers can assist you to reduce difficulties and develop strategies to respond to these changes and improve the quality of your day-to-day life.

If your family has had a recent diagnosis of dementia, our Dementia Connections Program may assist you.

If you are of Aboriginal or Torres Strait Islander heritage, we have an Aboriginal Access and Support Program to provide assistance. 


Regular breaks are important to ensure that you do not get to the stage of feeling completely overwhelmed or worn out.

Planning your respite might involve having a paid worker in to help one afternoon a week.  The person you care for might attend a regular session at a day centre or go on an outing.  It could be a booking for residential respite every few months, or regular overnight stays at a community respite house.  It might mean having a family member or friend take over care regularly for a few hours on a weekend.  These breaks are a way to help you restore your energy.  We can help you to think about and plan for these breaks. 

Carers of a person with dementia may also find this guide to getting the most out of Respite Care informative. 

Commonwealth Home Support Program

Our Commonwealth Home Support Program aims to support carers and care relationships. We offer a range of respite services that provide supported activities for older people with care needs, and supports and resources for carers

Services may vary depending on where you live and the kind of assistance you require.  Read more about the different options. 

Carer Workshops

We host around 20-30 workshops a year.  We can also recommend workshops from organisations such as Alzheimer's Australia and other community health organisations which may be helpful for you. 

Some things you need to know as a carer don't come naturally, so our workshops cover a range of topics such as understanding services, learning new skills and techniques (particularly when someone's behaviour changes) and ways to look after your own health and wellbeing.

Have a look at our carer workshops for carers of older people.  Some of them are dementia specific.


Testimonial image

Maria and Peter's story

A little while ago Peter had a fall and was admitted to hospital.  Physically he recovered well and they sent him home after a week.  I noticed soon after though that he was getting stressed easily and had trouble reading the paper.  He also got very upset if I had to go out; even if it was just up to the shops.

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